Hospi Corp
Building a cross platform sales and marketing program.
Background
Pain management is of critical importance for patients facing serious or terminal illness. The Macy Catheter is a patented and FDA cleared medical device used for rapid administration of medication and fluids when the oral route is compromised.
Challenge
As a startup company, early efforts focused on product development and investor relations. They needed to expand marketing and sales efforts nationally and develop awareness as well as credibility as a leading authority among healthcare professionals including hospice, skilled nursing, and within emergency departments.
Solution
Like most new startups, Macy’s initial desired market reach was too broad and needed to be laser-focused and segmented to achieve business and sales objectives. Using the Teleos T5 process, the agency researched the market and focused all efforts on the primary target audience and behavioral marketing. We then created a comprehensive and integrated sales and marketing plan based on product lifecycle and adoption position, audience, market, sales, competition, business focus and design focus. A strategic value proposition and a campaign tagline that resonated with the target audience “Think Beyond the Needle” and branding were created. The messaging was then pushed out through multi-channels and across all resources including clinical stories, product information, publications, training videos, and conferences. Two responsive websites were developed, one for the corporation and a dedicated product website focused on clinical education including webinars, educational resources, social media, and onsite training. Under the direction of Teleos’ unique sales consulting offering, a dedicated regional sales team structure aligned to the marketing plan was developed including sales leadership training, accountability, goal setting, forecasting, tracking sales activity, pipeline management, coaching, incentivization and motivation. The entire go-to-market (GTM) plan with measurable analytics and metrics were all rolled out within a three-month window. A comprehensive sales and marketing plan was co-developed with the client and launched in early 2018 following an intensive, client and agency three day boot camp in Texas at Honey Hollow Ranch. Most recently, the team developed and has rolled out a targeted PPC program through Google’s display network.
Results
With a targeted market size in this vertical of just 15,000 hospices nationwide, 5,925 new users have now visited the new website averaging three minutes per session. Viewed as an informative and educational portal, clinicians value the live and on-demand webinars, training materials, FAQ, and publications. Most recently, the company, in collaboration with the nation’s leading Hospice organization, created a 20-minute educational documentary. The video will be used within the organization and pushed out throughout the nation to assist other hospice and palliative organizations improve patient outcomes.
According to Wendy Schmitz, M.D., Vice President of Medical Services, Ohio’s Hospice of Dayton, “Based on my experience on our hospice inpatient unit, the Macy Catheter is faster than subcutaneous in controlling pain with opioids and I am able to control pain with less opioid dose adjustments. It is also very effective in most instances in quickly controlling terminal agitation and other symptoms. It saves nursing time and decreases medication cost and waste. I will never go back to my prior practice and will continue using the Macy Catheter.”
Contact Us
Teleos Marketing: We Get Business™
1000 Forest Park Blvd, Suite 400
Fort Worth, TX 76110
817-769-6900
